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At Cookies-N-Spice, we do our best to respect the privacy of our online visitors. We will not collect personally identifiable information from individuals unless they provide it voluntarily and knowingly. We assure you that we promote the use of fair information practices. We want to build your trust and confidence in using our Internet Shopping Cart. Therefore, we are disclosing our information and privacy practices for your review. If you have questions or concerns regarding this statement, please contact us. Information Collection and Use Cookies-N-Spice does not share, sell or rent this information to others in any way other than as disclosed in this policy or stated at the point where the information is collected. We may disclose your information to a third party if it is required by law or is pertinent to judicial or governmental investigations or credit application proceedings, to protect the rights or property of Cookies-n-Spice or others, or as otherwise described in this privacy policy. Shopping Cart Ordering Process We request information from you on our order form, including your contact information (such as name, email and shipping address) and financial information including credit card number and expiration date. This information is used to fill your orders and for billing and shipping purposes only. If we have trouble processing your order, we may use this contact information to get in touch with you. We share this information, and only that information that we believe is necessary, with those third parties that are involved in the processing of your order. If you supply us with your postal and/or email address in this manner, you may receive periodic mailings from us with information on new products and promotions or upcoming events. If you do not wish to receive such mailings, please contact us. Product Reviews If you choose to submit a product review, letter of thanks or other such testimonial we may ask for permission to use it on our website. We would only reveal minimal information (such as a last name and location), but use only information that we are granted to use. All testimonials would be reviewed and edited prior to posting. Generally, we would use this information only to improve our website and to promote product selection as a resource for other visitors. Furthermore, if you contact Cookies-n-Spice via email regarding any matter, you will not be contacted for any reason other than as a response to the question or feedback. Cookies A cookie is a message that the server for our website gives to your Web browser. Your browser stores the message in a file called cookie.txt. Each time the browser requests a page from the server, a message is sent back to the server. Usage of a cookie is in no way linked to any personally identifiable information while on our site. The next time you visit our site, your browser will send the cookie to the server, which can use the information to present you with a more personalized experience (such as retaining the contents of your shopping basket). We use cookies for only two purposes: to maintain your shopping basket and to track which ad you clicked to get to our site. We do not use cookies to store passwords or any personal information about you. Links to Other Sites Cookies-n-Spice may contain links to sites other than our own. Those sites may have their own privacy policies or no privacy policy at all. We have no responsibility for those sites and provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with Cookies-n-Spice's Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. Cookies-n-Spice does not control the content that appears on these sites and takes no responsibility for their content, nor should it be implied that Cookies-n-Spice endorses or otherwise recommends such sites or their products or services offered. Return Policy Cookies-n-Spice is not responsible for refunds or replacement shipments on orders where the shipment tracking confirms delivery. If your shipment tracking number confirms delivery but you have not received your package, please contact your carrier. In the event of an undeliverable shipment Cookies-n-Spice will refund the credit card for the amount of the product purchased only. Shipping charges will still apply. Fraud Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of any fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Please contact us in the event of unauthorized use of your credit card. Important Note: The Fair Credit Billing Act does not cover liability for automatic debit cards or check cards. At Cookies-n-Spice, we recommend using a credit card rather than a debit or check card when purchasing products online. Acceptance of Terms By using the Cookies-n-Spice website, you signify your acceptance of our Privacy Policy. If you do not agree to this Privacy Policy, please do not use cookiesnspice.com website. Your continued use of the cookiesnspice.com website following the posting of changes to these terms will mean that you accept these changes accordingly. Contacting Us If you have any questions about this privacy statement, the practices of this site, wish to have information about you deleted, know how to opt-out of mailings, or want to place an order via a method other than the Internet, please contact us. Last modified: May 29, 2007 |
